Management and Leadership Skills Critical to Success in the Hospitality Industry
Submitted by: SMS
2011-12-27 00:12:30
The hospitality industry historically has a high employee turnover rate. It is ever an increasing challenge to retain quality employees who are willing to enter into a leadership position.
(OPENPRESS) December 27, 2011 -- The Wentworth People is an Australian based training company that facilitates employee growth through creative workshops. They work with companies in a variety of industries to help them identify and nurture leaders within the organization. This is especially critical for the hospitality industry which has an ongoing challenge with employee turnover. The Wentworth People work within the organization to identify personalities that are inclined to a leadership position. They also help the company develop management and leadership skills for employees in supervisory or managerial roles.
The philosophy of the Wentworth People team is that work and managing people should be fulfilling and enjoyable. They have identified five management and leadership skills that are crucial to develop in leaders. These skills are: monitoring employee performance; observe employees on the job; demonstrate working knowledge and skills; making clear and sound decisions. Good leaders aren't born, they have to be developed. There may not be enough in-house expertise to develop these skills. The Wentworth People offer a series of workshops and services designed to help people develop management and leadership skills. According to a spokesperson for the company, "Excellent leadership is proactive, never reactive." They help companies put the right people into leadership positions.
Besides being a leadership development, the Wentworth People offer a variety of courses around sales presentations; executive development; personality mapping; and customer service.
Are you looking to grow strong leaders within your organisation? Perhaps you need some assistance identifying potential leaders within the department. Give the Wentworth People a call to learn more about their management and leadership skills consulting services and training workshops.
Wentworth People Pty Ltd
Address: Suite 3, Level 1, 100 Bay Road
Waverton NSW 2060
Phone-+ +61 2 8060 0892
For more information about executive training programs and leadership training programs please visit http://www.wentworthpeople.com.au/services/leadership-development and http://www.wentworthpeople.com.au .
