Atlanta GA Appliance Repair Company Ups the Game on Customer Service
Submitted by: Right Now Marketing Group LLC
2011-05-08 00:02:42
Atlanta, GA (OPENPRESS) May 8, 2011 -- Since 1970, technicians with Dependable Services have been providing top rate appliance repair service. This family owned and operated business puts customer satisfaction and service first. They work to under promise and over deliver.
When residents call Dependable Services during business hours, they reach a live representative who treats them with respect and dignity, not an automated system or recording.
Most callers are happy when a call center representative can provide a solution over the phone, as part of determining if a service call is necessary. Dependable Service call center representatives understand a customer's frustration and anxiety when their appliances are not performing properly.
By offering technical assistance during the initial call for service, the call center representatives can often find a solution and satisfy the customer. By handling simple items over the phone, instead of sending a technician on a possibly unneeded call, company representatives are confident the customer will call back when they really need an appliance repair technician. This also frees up repair service technicians to be available to handle problems that do require their expertise.
When on a service call, Dependable Services repair technicians will try to repair the appliance without replacing parts whenever possible, to save the customer money. Offering unnecessary services or performing expensive repairs if the technician feels the appliance is not worth fixing is not part of upping the game.
Customers who choose Dependable Services enjoy honest, dependable appliance repair service at a fair price. Dependable Service maintains their reputation for quality service and reliable appliance repair in Metro Atlanta Georgia neighborhoods.
To learn more about Atlanta GA Appliance Repair, visit them at: http://www.atlantagaappliancerepair.com
About Dependable Services:
Donald Harris operates Dependable Services. Since 1970, their factory trained technicians have provided appliance repair, heating and air conditioning repair, water heater repair, and restaurant and food service facility equipment sales, installation and service.
Contact:
Donald Harris
Dependable Services
3976 Bankhead Hwy
Douglasville, GA 30134
http://www.dependableservices.com
info@dependableservices.com
Phone: (770) 577-5770
