www.rakbank.ae Offers Visitors a Complete Banking Experience. Living in the UAE's modern society, many residents are riding the online wave to fulfill their banking needs.
(OPENPRESS) www.rakbank.ae Offers Visitors a Complete Banking Experience
Living in the UAE's modern society, many residents are riding the online wave to fulfill their banking needs. RAKBANK, the UAE's leading bank in innovation and customer service, launched its new and improved website to provide visitors with a friendlier and more convenient online experience.
RAKBANK currently has three existing online platforms: the Bank website, RAKBANKDirect, and RAKBANKDeals. With the new website, www.rakbank.ae is now a one-stop shop where customers can learn about the Bank's products, apply for insurance products online, and avail special deals in a unified platform. Characterized by picture icons, the new website simplifies the homepage layout and presents the entire range of RAKBANK products and services in a single screen view.
"The new and contemporary design of www.rakbank.ae ensures a 'See, Pick and Click' concept where banking, insurance, and deals are easily viewed and accessed," said Banali Malhotra, RAKBANK Head of Marketing. "Retaining the website's core features, the revamp builds on customer feedback to create a visually enhanced interface and improve site navigation," added Malhotra.
Through www.rakbank.ae, customers are just one click away from contacting a RAKBANK agent to address queries on the spot through the Live Chat window or to schedule a call back. Also, customers can easily access Online Banking to view balances, pay bills, and transfer funds and even to open an interest-bearing F@st S@ver savings account.
A market leader in innovation and customer service, RAKBANK's new website is in line with the Bank's commitment to providing customers with online solutions to complement its branch network. In addition to www.rakbank.ae, the Bank's online portfolio includes Mobile Banking for customers who prefer to bank on the move via their handsets. RAKBANK Mobile Banking enables customers to track accounts, loans, and credit cards and to transfer funds and pay bills in a secure and simple process.
"Customer service has always been a central theme to the RAKBANK experience," said Graham Honeybill, RAKBANK Chief Executive Officer. "By enhancing www.rakbank.ae, RAKBANK is constantly working to optimize its portfolio of online solutions and increase convenience by ensuring a Bank presence where our modern customer is," added Honeybill.
RAKBANK customers can connect with the Bank through social media channels by clicking on the Facebook and Twitter handles available on www.rakbank.ae.
About RAKBANK
RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a leading retail and small to medium business bank in the UAE, serving over 450,000 customers. Founded in 1976, the Bank is one of the country's oldest local financial institutions and today one of its fastest growing and most dynamic banks.
RAKBANK offers a wide range of personal and business banking services throughout its 32 branches, as well as its Telephone, Online, and Mobile banking channels. The Bank is a prominent player in small to medium enterprise finance and a leading provider of credit cards.
RAKBANK earned a reputation for extending one of the highest levels of customer service in the local industry by topping the annual Service Quality Bank Benchmarking Study, conducted by independent service specialists Ethos Consultancy, from 2005 to 2010.
For more information, please visit www.rakbank.ae, www.rakbankdirect.ae, or contact the Call Centre on +9714 213 0000. Alternatively, please connect to RAKBANK via twitter.com/rakbanklive and facebook.com/rakbank.
For media queries, please contact Lamis Daoud on +9714 291 5064 or via lamis.daoud@rakbank.ae.
Contact Info
RAKBANK
Phone: 97142915064
Website: http://rakbank.ae
Suite 405, Sultan Business Center, Oud Metha, Dubai, UAE - 1531
