July 10 Webinar Trains Home Care Companies How To Solve Their Customers' Top Two Concerns
Submitted by: aQuire Training & EasyCEU.com
2013-06-21 00:01:15
Home care businesses looking to win and keep customers will want to attend a free webinar to get a behind-the-scenes look at what consumers care about most when choosing a home care business to care for their loved ones.
Portland-Vancouver, OR-WA (OPENPRESS) Home care businesses looking to win and keep customers will want to attend a free webinar titled Solve the Top 2 Concerns of your Home Care Customers, slated for Wednesday, July 10 at 10:00 a.m. (PDT) and presented by the Institute for Professional Care Education (IPCed).
During the webinar, home care companies will get a behind-the-scenes look at what consumers care about most when choosing a home care business to care for their loved ones. The webinar will show companies how they can improve their satisfaction ratings with clients and what can lead them to be the first company chosen for service.
"We want to shine a light on what consumers see as the top deficiencies of home care companies," said Sharon Brothers, CEO of IPCed. "We want to empower home care companies to overcome consumer concerns, so they can better serve their customers with high quality care.
"We're using industry data and information from consumers nationwide to increase the business success of home care companies who attend," Brothers added. Other topics discussed in the webinar include: Learning how to stand apart from other home care providers in your marketplace and discovering why consumers choose one home care company over another. All attendees will receive a free industry report following the webinar.
About the Institute for Professional Care Education
IPCed is where individuals and health care providers go for caregiver training, certification and state compliance. IPCed simplifies work-place training by offering flexible options and choices for training, including online courses for anytime, anywhere access; instructor-led training resources and individual CEU courses that are accredited by NAB and NCERS. Nationally over 50,000 senior living professionals turn to IPCed to keep current on their training and continuing education. Call 877-843-8374 or visit IPCed.com for more information.
