Banking Made Simpler with RAKBANK's Click and Collect
Submitted by: RAKBANK
2013-04-26 00:01:05
In its strive for added customer convenience and banking simplicity, RAKBANK recently launched Click & Collect. Through this first-of-its-kind service, existing and new customers can now open their RAKBANK Fast Saver, Current, and Savings accounts on www.rakbank.ae.
(OPENPRESS) In its strive for added customer convenience and banking simplicity, RAKBANK, the leading retail and small business bank in the UAE, recently launched Click & Collect. Through this first-of-its-kind service, existing and new customers can now open their RAKBANK Fast Saver, Current, and Savings accounts on www.rakbank.ae through a completely online interface. In just 48 working hours, Click & Collect ensures that customers can visit a UAE branch of their choice anytime within a month to pick up their welcome pack which includes their debit card, PIN, cheque book, and Online and Mobile Banking details all at once.
"With a solid foundation in service excellence, RAKBANK prioritizes convenience in the customer's banking experience," said Homi Gandhi, Head of RAKBANK Direct. "Recognizing the surge in online transactions in the UAE over the last few years, the Bank has established itself as a pioneer in web-based solutions to cater to customers' banking needs while saving their valuable time."
In fact, RAKBANK was the first bank in the region to provide customers with an online application process for customized insurance products, offered by various leading insurance providers, through RAKBANK Direct on www.rakbank.ae. In addition, the Bank initiated RAKBANK Deals, also on the Bank's website, as an online destination for all Bank Credit, Debit and Prepaid Cardholders to take advantage of exclusive privileges, loyalty programs, and weekly deals. Once again, RAKBANK was the first bank in the region to have an active Twitter presence to address customer queries via the popular social media website.
Click & Collect offers customers the ability to save their application online and revisit it to complete it at their own time. To simplify the application process, customers need to present their verification documents only during their single visit to the branch when collecting their welcome kit. Customers are invited to visit www.rakbank.ae to learn more about Click & Collect or click on http://bit.ly/13Ftc3u.
About RAKBANK
RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a leading retail and small to medium business bank in the UAE, serving over 700,000 customers. Founded in 1976, the Bank is one of the country's oldest local financial institutions and today one of its fastest growing and most dynamic banks.
RAKBANK offers a wide range of personal and business banking services, as well as Islamic Banking solutions via RAKBANK AMAL, throughout its 33 branches, and its Telephone, Online, and Mobile banking channels. A prominent player in small to medium enterprise finance and a leading provider of credit cards, the Bank received the title of 'Bank of the Year' in 2012 by Arabian Business Achievement Awards.
RAKBANK earned a reputation for extending one of the highest levels of customer service in the local industry by topping the annual Service Quality Bank Benchmarking Study, conducted by independent service specialists Ethos Consultancy, from 2005 to 2010.
For more information, please visit www.rakbank.ae or contact the Call Centre on +9714 213 0000. Alternatively, you can connect with RAKBANK via twitter.com/rakbanklive and facebook.com/rakbank.
For media queries, kindly contact Lamis Daoud on +9714 291 5064 or via lamis.daoud@rakbank.ae.
Contact Info
RAKBANK
Phone: 97142915064
Website: http://rakbank.ae
Suite 405, Sultan Business Center, Oud Metha, Dubai, UAE - 1531
