Pacific Pavingstone Inc Advises Customers to Beware of Markups That Pose as Discounts

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Pacific Pavingstone Inc Advises Customers to Beware of Markups That Pose as Discounts

Published on: April 3rd, 2008 04:27pm by: pacificoutdoor

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Every Pavingstone Quote Isn’t Created Equal

LOS ANGELES, CA – April 3, 2008: As one of the largest paving stone installation firms in Southern California, Pacific Pavingstone Inc of Sun Valley knows a thing or two about staying ahead of the competition. Competing companies rely on different marketing strategies in an effort to win customers, but one that Pacific Pavingstone strongly opposes is marking up a job in order to claim that they are offering a discount. It has become a common practice in numerous industries, not just the paving stone installation sector. In fact, it’s almost an accepted “fair business practice” to mark up a paving stone pool deck, patio or driveway bid to appear to give a large, but completely artificial discount. In Pacific Pavingstone’s eyes this is anything but fair. The company regards it as downright deceitful. If Pacific Pavingstone offers a discount, it really is a discount. Upholding honest business values is testament not only to the individuals who manage and work in the company, but to their product. In less than a decade, Pacific Pavingstone rose to the number three position in its market, with thousands of paving stone driveways, walkways, pool decks and patios installed.

As further testament to the quality and value of their work, thousands of customers serve as positive references for the company; indeed, a majority of new jobs come in through word of mouth. Pacific Pavingstone doesn’t up-charge or pad materials or labor costs, and they refuse to mark up their estimates just so they can "give a big discount." They prefer to concentrate on delivering perfect craftsmanship and letting the quality of their work speak for itself. A paving stone driveway that lasts thirty years is a better investment than one that lasts just five or ten.

Terry Morrill, Founder and CEO of Pacific Pavingstone concludes, “We could have gone the other route like all the rest. But early on I decided that we would be straight shooters and tell our customers like it is. While the other guys dangle 20% discounts in front of customers after unfairly marking up their paving stone patios, pool decks or driveways, we give them an honest price right from the get go.”

Terry Morrill also owns California Waterscapes (http://www.californiawaterscapes.com), which designs and installs ponds, streams and waterfalls around the Los Angeles area. Pacific Pavingstone has twice been included on the Inc 500 list of fastest growing companies, and this year was included on the Inc 5000 list and recently won an Angie’s List 2007 "Super Service" Award.

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